![]() ![]() If a user has been away from the office and the in-network computer is turned off, you can perform a Wake-on-LAN procedure to start up the home device using Dameware.Īfter the on-premises device is connected to a remote user, Dameware Remote Support can allow you to navigate your remote connections more easily. SolarWinds Dameware Remote Support (DRS) uses an internet proxy to remotely control computers outside the corporate network and includes intuitive tools for connecting to multiple corporate devices from a single remote router. How does Dameware Remote Support use a proxy to connect to a computer outside the LAN?.If an end user has trouble with their remote connection, an IT expert can use the internet proxy to access the device to quickly troubleshoot the problem using the same tools available to devices located inside the network to ensure successful resolutions. With a proxy, you can establish a remote desktop connection over the internet to manage remote users from a centralized dashboard. ![]() With Dameware, remote users can connect via remote desktop over the internet while avoiding the hassle of configuring an independent proxy. With connections routed through the proxy, technicians outside the network can reach the computer remotely inside the network. This computer could run a proxy allowed to accept connections from both inside and outside the corporate network. For instance, this might apply if a computer is behind a firewall to protect it from being accessed outside of the corporate network.
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